FAQs

 

Do you offer gluten free options?

We are able to offer gluten free bread, fruit scones and carrot cake.
Simply add this to the ‘Anything else we should know’ field on the booking form.

Do you offer Vegetarian options?

We are able to offer vegetarian selections, which you’ll be able to make on the booking form.

Do you offer Vegan options?

Unfortunately we cannot cater for this with our delivery options.

Can I order a High Tea for One?

Unfortunately we can’t typically offer High Tea For One for delivery.

Do you offer a Children’s High Tea?

We do and this can be booked as an add on option when ordering an adult’s High Tea.

Can I place an order as a gift to send to someone at a different address?

Yes and many of our customers do. Within the booking form there is also the option to add a personal message.


Alternatively, you can select the Gift Certificate option, which will enable the recipient to select how they would like their afternoon tea and when they would like it delivered.

Where do you deliver?

We deliver to the Fareham, Portsmouth and Southampton areas, typically up to 15 miles from the store (PO16 0EH for reference).

Can I order and have delivery the same day?

It may be possible if there is a slot available using our scheduling tool, however it may be easiest to UberEats or Just Eat for a quick turnaround, as this will use their delivery team.

Can my delivery go in the fridge to eat later?

Yes, we prepare our deliveries shortly before they are due to go out, so the ingredients are fresh. There would be no problem in popping your delivery box in the fridge until you are ready to eat.

When will I receive my delivery?

If you order directly through our website, we typically go out with deliveries mid-morning. As we cover a wide area, it’s not always possible to match your time preference with our route but we will try to accommodate this if we can. 
If you need a delivery at a more exact time, we would recommend ordering through UberEats or Just Eat in order to take advantage of their delivery network.

What happens if nobody is home when you make delivery?

If nobody is home we will endeavour to leave your delivery box in a safe and cool place or with a neighbour.

Image by Henrique Hanemann